Information we collect

We may collect your personal information from a variety of sources, including
information we collect from you directly (e.g. when you contact us and we provide
services to you), and information we collect about you from other sources, including
commercially available sources, such as public databases (where permitted by

The categories of information that we may collect directly from you include the

(a) Personal details (e.g. name, age, date of birth, nationality)
(b) Contact details (e.g. phone number, email address, postal address or mobile
(c) Employment details (e.g. job title, employer name)
(d) KYC Information (e.g. Passport, other KYC documents, Photographs, Curriculum
(e) Any other specific categories of personal data where required
Information we collect from other sources

The following are examples of the categories of information we may collect from
other sources:

(a) Personal details (e.g. name, age, date of birth, photographs, nationality)
(b) Contact details (e.g. phone number, email address, postal address or mobile
(c) Employment details (e.g. job title, employer name)
(d) Information on criminal convictions
(e) Other details (e.g. Professional details including memberships, Business
activities, complaints, proceedings and incident details, Professional advice or
opinions, social media details etc.)

We use your personal information to:

(a) Carry out our obligations to you under this contract to provide any services you
request from us
(b) Contact you with questions and other information regarding the services we are
providing to you
(c) Ensure that our records are kept accurate and up to date
(d) Ensure we issue accurate invoices for our services
(e) Send you messages about products and services which we think will be of
interest to you

We must have a legal basis to process your personal information. In most cases the
legal basis will be one of the following:

(a) To fulfil our contractual obligations to you, for example to ensure that invoices
are issued correctly and for ensuring you are able to access our premises when
(b) To fulfil our responsibility to adherence with professional standards
(c) To comply with our legal obligations to you
(d) Send you direct electronic marketing messages to the agreed personnel by email, telephone or Social Media to bring to your attention additional products or
services which we may consider to be of benefit to you to the extent you have consented to receiving such messages in accordance with applicable law.

Protecting Your Privacy – Security

EI takes appropriate measures to protect our user’s information from unauthorized
access or disclosures.
All of our Users’ information (whether or not sensitive) is restricted in our offices.
Our staff and employees are kept up-to-date on our security and privacy policies
and practices and are regularly reminded about the importance we place on privacy,
and what they can do to ensure our customers’ information is protected. The
servers that we store personally identifiable information on are kept in a secure